Highest Quality Care

Mental Health Support

Expertise Team Members

Years of Experience

Friendly, helpful Service

WHO WE ARE

At Smiling People, we cater to the needs of individuals experiencing different types of physical impairments. We are based in Perth, WA, and manage individuals starting from 5-year-olds to those in their twilight years. We have a team of multicultural and diverse staff proficient in various languages. So, no matter the background from which you belong, if you need professionals who can support you with compassion, you are at the right place.

We assist NDIS participants as well as those experiencing physical and mental impairments. We coordinate with them to develop individualised care plans, and we follow them to make the support services effective. Thus, if you want to develop life skills and live independently, let us help you in your journey.

Mission

At Smiling People, our mission is to provide high-quality, person-centred care that empowers individuals to achieve their goals and live independently. We are equally committed to building the capability of support workers and participants through practical training, ensuring safe, ethical, and compliant services that make a lasting difference in people’s lives.

Vision

To be a trusted NDIS provider recognised for delivering person-centred care and capacity-building training that empowers both participants and support workers. Our vision is to create a community where individuals live with dignity, independence, and confidence—supported by skilled staff, strong compliance, and a genuine commitment to quality.

Our Strengths

Smiling People’s strength lies in the depth of expertise and professional capability that shapes the quality of our services:

🎓 Qualified Trainer & Assessor (TAE40116) – Delivering high-quality, practical training that equips staff with the skills to provide safe, person-centred care.
📚 Best Industry experts with qualifications in Community Services, Counselling, and Auditing & Compliancestrong> - Providing a strong academic foundation that underpins excellence in service delivery, governance, and compliance.
✅ Extensive Industry Experience – Proven capability across aged care, disability, community services, and education, ensuring well-rounded, participant-focused support.
🛡 Compliance and Risk Management Expertise – Embedding quality, safety, and regulatory compliance in every aspect of our operations.
👩‍🏫 Specialisation in Training and Development Designing and delivering engaging workshops for support workers and participants to build skills, independence, and confidence.
🌏 Commitment to Person-Centred Practice – Tailoring services and programs to the individual needs, goals, and aspirations of every participant.
Empowerment Through Knowledge – We don’t just support people; we teach, guide, and inspire them to grow.
Trusted Relationships – Built on compassion, respect, and genuine care.

✨ This position makes Smiling People a provider that combines professional expertise with a training-led, person-centred approach, setting us apart from other organisations.

Services We Offer

COMMUNITY PARTICIPATION

Our compassionate staff will assist you with socialising with others and participating in various group activities. Besides, our innovative approach will help develop career-related skills.

Asst Travel Transport

Whether you are a participant or an individual with mobility restrictions and require assistance with travel and transport in whole of Perth

Asst Life Stage Transition

Our support staff will help you transition to NDIS and help develop the skills with which you can adjust to your selected plan as a participant

Development Life Skills

With the assistance of our staff, you will be able to develop various life skills needed to accomplish personal and household tasks when you are living independently

Asst Personal Activities

We will help you accomplish various personal tasks such as showering, toileting, hygiene maintenance, moving with your aids, etc. for your convenience.

Household Tasks

We will assist you with various household tasks such as gardening, yard maintenance, organising your home and others so that you can live comfortably

Group/Centre Activities

Our support workers will assist you in participating in all types of group and centre activities in your community to help improve your physical and mental well-being

NDIS Support Services in Perth – Smiling People

At Smiling People, we are proud to be a trusted NDIS support services provider, helping individuals with disabilities live independently, safely, and confidently. Our approach is simple: deliver high-quality, person-centered support that respects your choices, values your goals, and enhances your quality of life.

We understand that every NDIS participant’s journey is unique. That’s why we tailor our services to your needs—whether you require daily living assistance, personal care, community access, or skill-building programs. Our mission is to make every interaction empowering and meaningful, so you can achieve the life you deserve.

Disability Support Workers

Our team of disability support workers is the heart of Smiling People. We carefully select staff who are not only qualified but also compassionate, patient, and committed to making a difference. They bring professionalism and warmth to every shift, ensuring that participants feel respected, understood, and valued.

We believe support work is about more than just completing tasks—it’s about building trust, creating genuine connections, and celebrating every milestone. Whether it’s assisting with morning routines, helping with transportation, or supporting community engagement, our team is there to help you live life your way.

NDIS Personal Care and Community Access

Personal care is a deeply personal part of your daily life, and we provide it with the utmost respect and dignity. Our NDIS personal care services include assistance with:

Showering and grooming
Dressing and personal hygiene
Medication reminders
Meal preparation and feeding support

Beyond the home, we also offer community access support, helping you connect with the people, places, and activities you love. This can include:

Attending social or recreational events
Going shopping or running errands
Participating in hobby groups or sports activities
Visiting friends, family, or community centers

We aim to remove barriers so you can confidently participate in your community, make meaningful connections, and maintain a fulfilling social life.

Perth NDIS Daily Living Assistance

Our Perth NDIS daily living assistance services are designed to make everyday life easier, safer, and more enjoyable. We can support you in:

Household chores such as cleaning, laundry, and gardening
Meal planning and cooking
Scheduling and attending appointments
Budgeting and managing daily tasks

Whether you need a few hours of support each week or 24/7 assistance, our flexible services ensure you get the right help at the right time. We work closely with you, your family, and your support coordinators to create a plan that fits your lifestyle, goals, and NDIS funding.

How We Work – Our Process

We make it easy for participants and support coordinators to get started:

Initial Contact – You or your coordinator can call, email, or complete our referral form.
Consultation – We discuss your needs, preferences, and goals.
Service Agreement – We outline services, schedules, and responsibilities.
Service Commencement – Support begins, often within 48 hours of approval.
Ongoing Review – We check in regularly to ensure your supports continue to meet your needs.

Why Choose Smiling People?

Fast Onboarding – Services can start within 48 hours of referral.
Fully Registered NDIS Provider – Meeting all compliance and quality standards.
Tailored Support Plans – We adapt services as your needs and goals evolve.
Local Perth Team – We know the community, services, and resources available.
Culturally Responsive Care – Respecting all backgrounds and traditions.
Professional Expertise – Led by a qualified Trainer & Assessor in Community Services and Counselling, and a team of experts.

Your Goals, Your Way

Whether you’re seeking help with personal care, want to get more involved in your community, or need daily living support, Smiling People is here to help. We take the time to listen, understand, and work alongside you to achieve your goals with dedication and compassion. When you choose us, you’re choosing a team that values respect, trust, and collaboration—a team that sees your potential, supports your growth, and helps you reach it with confidence and care.

Get Started Today

If you or someone you know is looking for professional, reliable, and compassionate NDIS support services in Perth, we’d love to hear from you.

Let’s work together to create a support plan that fits your life, because at Smiling People, your goals are our priority.

Testimonials

What Our Client Say

With the help of the support workers at Smiling People, I can now accomplish all types of household tasks. These skills have made my life so much easier. This is the right organisation for any participant.

Mike Cole

Client

The support coordinators at Smiling People walked me through my NDIS plan and even connected me with the best providers. They made things really easier for me. For this reason, I am thankful to them.

Leon Ziegler

Client

The staff from Smiling People are lovely. Due to their support, I have developed socialisation skills and can also accomplish various group activities.